Privacy Policy


Data Protection at il-Gastronawt: Your Privacy is Our Priority

At il-Gastronawt, we take your privacy seriously and actively protect your personal data. We follow GDPR-compliant processes to ensure that your information remains safe. Whenever we need to process personal data, we always seek your consent unless we have a legal basis for doing so.

This document explains how il-Gastronawt collects, uses, and processes your personal data. We also outline your rights and how we keep your information secure.

Who Controls Your Data?

il-Gastronawt acts as the data controller for all the personal information we process. Our CEO oversees this responsibility and ensures compliance with GDPR.

Contact Information for Data Controller:

The Director
il-Gastronawt
31, Triq San Pietru
L-imġarr Malta

What Data Do We Collect and Why?

il-Gastronawt collects your personal data to provide the best possible service. We may collect the following:

  • Full Name
  • Address
  • Email Address
  • Phone Numbers (Mobile and Landline)
  • Business Information

We collect this data when you engage with us, whether in person, through our website, or via communication channels. We also gather technical information when you visit our website, such as your browser type, operating system, and IP address. This helps us secure and optimize your online experience.

We use your personal data to:

  • Deliver and improve our services
  • Communicate with you about updates, offers, and services
  • Ensure a safe and efficient online experience

We never use your personal data for profiling or drawing personal conclusions without your explicit consent.

How Do We Collect Data?

il-Gastronawt collects data through several methods:

  • Face-to-face interactions at our premises
  • The il-Gastronawt website and social media platforms
  • Email and phone communications
  • Postal mail

How Long Do We Keep Your Data?

We retain your personal data for as long as necessary to serve you as a client. Typically, we store data for seven years after our last interaction or payment. After that, we securely delete the information unless you request otherwise.

For marketing purposes, we retain your contact information (email and phone number) with your explicit consent. You can opt out of marketing communications at any time.

Who Do We Share Your Data With?

il-Gastronawt works with trusted third-party partners to provide services like marketing, IT support, logistics, and auditing. These partners only access the data necessary to perform their tasks, and we ensure all data processing follows GDPR guidelines.

We may share your data with government authorities or law enforcement when required by law. We only provide the minimum amount of information necessary to comply with legal obligations.

Do We Transfer Data Outside the EU?

Though rare, il-Gastronawt may transfer your personal data outside the European Union. In these cases, we will obtain your consent and ensure the transfer complies with GDPR standards, safeguarding your information.

Subscribe to il-Gastronawt’s Newsletter

Stay updated on our latest offers, services, and news by subscribing to the il-Gastronawt newsletter. We will only send you newsletters if you consent. You can unsubscribe at any time.

Our Cookie Policy

We use cookies on the il-Gastronawt website to enhance your browsing experience. Cookies help us deliver relevant content and optimize website performance. They do not collect personal data unless you provide it.

By using our website, you agree to our use of cookies to improve your experience.

CCTV Use at Our Premises

We use CCTV at il-Gastronawt for security purposes. The cameras protect our assets and ensure client safety. We store CCTV footage temporarily and overwrite it after 30 days unless a security issue arises.

How We Protect Your Data

At il-Gastronawt, we take your data security seriously. Our measures include:

  • Administrative and physical controls to limit data access
  • ICT security to prevent unauthorized access, hacking, or data loss
  • Regular compliance checks to ensure we meet GDPR standards

If a data breach occurs, we will notify you and the relevant authorities immediately, as required by GDPR.

Contact Us for Data Protection Queries

If you have any questions or concerns about how we handle your personal data, feel free to contact us:

il-Gastronawt
31, Triq San Pietru, l-Imġarr
Phone: +356 99252864
Email: [email protected]

Your Rights Under GDPR

As a client of il-Gastronawt, GDPR grants you the following rights:

  • Right to Access: Request details of the personal data we hold about you.
  • Right to Rectification: Correct any inaccurate or incomplete data we hold.
  • Right to Erasure: Request the deletion of your personal data (the “Right to be Forgotten”).
  • Right to Restrict Processing: Limit how we process your data in certain situations.
  • Right to Data Portability: Request a copy of your data in a machine-readable format for transfer.
  • Right to Object: Object to the processing of your data for direct marketing purposes.
  • Right to Withdraw Consent: Withdraw your consent for data processing at any time.

Routine Data Deletion

We retain personal data only as long as necessary to fulfill the purpose for which it was collected. Once we no longer need your data, or after the retention period ends, il-Gastronawt securely deletes or blocks the data to comply with GDPR requirements.